Visiting
If you visit our website to read information and do not use any of our online services, then we collect and store only the name of the domain from which you access the Internet, the date and time you access our website and the Internet address of the website from which you linked directly to our website. We may record the "IP address" assigned to you by your internet service provider as part of this process. We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our website more useful to visitors.
Using Services
When you visit our website, or use our electronic banking services, there may also be times when you are asked to provide information about yourself that is personally identifiable ("Personal Information"). This may include any of the following:
- your first, middle and last name,
- your home or other physical address (including street name and name of a city or town),
- your e-mail address,
- a telephone number,
- social security number,
- account number,
- date of birth,
- mother's maiden name, and
- password or any other identifier that permits physical or online contact with you.
Personal Information might be needed or requested from you so you can register for banking or other services, or to fill out our forms or applications for services (such as credit cards), for special promotions or contests, or to accomplish transactions you request (such as bill payment or other banking services). This may result in sharing of Personal Information with third parties (such as data processors or service bureaus) as part of servicing your accounts or transactions.
Cookies
There is a technology called "cookies" that can collect, store, and sometimes track information. A cookie is a small data file that can be placed on your hard drive when you visit certain websites. We may use cookies in this manner. If you wish, you may modify your browser to disable cookies, including session cookies.
E-Mail
You may also decide to send us information that personally identifies you, for example, in an electronic mail (e-mail) message. We will use that information to respond to the inquiry and provide accurate information in response to questions.
If you visit our website or engage in any online services that we offer, then we may collect and store these categories of Personal Information. We will not share the Personal Information you provide us at our website or by e-mail, except as described below. The Personal Information we obtain from you is stored with us if it is to be used on an on-going basis.
E-Mail Scams and Security
Internet e-mail is not secure. When sending an e-mail to us, do not provide sensitive or confidential information (for example, your account number).
E-mail can be used for sending scams such as a false offer from a company or an alert to a false computer virus. These e-mails are often forwarded with good intention by friends, adding an erroneous level of legitimacy. If you receive an e-mail that you think could be a scam, do not forward it and delete it immediately. If you receive an e-mail warning that a new computer virus is circulating, check the website of any one of the well-known anti-virus software companies for validation.
Third Parties with Whom We Bank May Share Information
Presently, Vineyard Bank, N.A. discloses Personal Information to third-party persons about our customers or former customers only as permitted by law in connection with the administration, processing, or servicing of accounts.
For example, this may include disclosure to a credit-reporting agency or in response to a subpoena or other legal process; disclosure to protect against fraud, or as part of an audit or examination; and disclosure to protect and defend our rights and property or to act in an emergency or to protect someone's safety.
As we develop our business, we may also buy and sell assets, and your Personal Information may be one of the transferred assets. In the event that we are acquired by another company, your personal identifiable information may be part of the assets transferred to the acquiring party.
Please be aware that other services, such as bill payment, provided by other companies via links to their website from a Vineyard Bank's website, are not subject to this policy. We encourage you to review third-party service providers' privacy policies before sharing your Personal Information.
Process to Request Changes to Personal Information
We wish to maintain complete and accurate information about you and your account, including information you have entered through any Vineyard Bank website, and have internal procedures in place to help us accomplish this. We also have established procedures to assist you should you ever believe that our records contain inaccurate or incomplete information about you. Please contact us at (888)484-6392 to view and access your Personal Information. We will investigate your concerns and promptly correct any inaccuracies.
Notification of Changes
This Online Privacy Policy is subject to change at any time. We will communicate any material changes to you as required by law. We will post the revised online privacy notice on our website with a link at http://www.vineyardbank.com on our home page. Our home page will also have a statement notifying readers that our online privacy notice has changed and the effective date of changes. In addition, the effective date stated at the top of this policy will be revised in conjunction with any material updates performed.
Children's Online Privacy Protection Act
Our website is not directed to children under the age of 13. We do not knowingly solicit data from persons under the age of 13 and we do not knowingly market to persons under the age of 13.
Links to non-Vineyard Bank Websites
We are not responsible for the information collection practices of the non-Vineyard Bank links you click to from our web pages. We cannot guarantee how these third parties use cookies or whether they place on your computer cookies that may identify you personally. We urge you to review the privacy policies of each of the linked websites you visit - before you provide them with any personally identifiable information.